Heroix Longitude developed by Heroix Corporation, a Massachusetts based company provides an agentless, out-of-the-box, pro-active monitoring solution for Windows, Unix and Linux server platforms, encompassing an extensive range of application specific rule based templates, and extends network monitoring coverage from standard Cisco network devices to any SNMP based device.

Longitude is extremely powerful in its Service Level Reporting functionality which allows companies to identify where they need to focus their attention and resources to increase service availability and maximise customer experience and retention rates.